Overseas Removals: Frequently Asked Questions

What items are prohibited for shipping?

The following items cannot be accepted for shipping:-
Firearms, ammunition and explosives, hazardous items such as fireworks, toxic or poisonous substances ,swords, sabres, daggers, spears, switch blades, hatchets, items made from animals on the endangered species list (e.g. ivory), foodstuffs, plants, herbs & spices, dried flowers, bulbs, seeds, pine cones, pot pourri, soil, sand, straw & hay, unprocessed furs, skins and hunting trophies, alcohol, medicines & narcotic drugs, pornographic materials, inflammable substances such as paint, turpentine, oil, cooking oil ghee, fats etc
Additionally items containing mercury such as thermometers, barometers etc, matches, aerosols of any type, bleaches, and all other corrosive liquids are strictly prohibited in luggage destined for airfreight.

How do I start?

The first thing to do is to contact us with a rough idea of what you are considering taking, where it is to go, and roughly when shipment is required. We will then discuss your requirements and the services suitable for your needs together with a price indication. If necessary, a visit to your home will be arranged to view your goods before we submit to you a free no obligation quotation.

How do I get my goods to you?

We will arrange free collection within Yorkshire to bring your goods to our warehouse in Leeds. Of course, if you wish to, you can deliver your goods to our warehouse between 09:30 and 16:00 hrs Monday to Friday. Please telephone beforehand to advise us.

Are my goods insured?

It is possible to arrange insurance for shipments to most destinations at an additional cost. However for some destinations cover will cease on discharge from the aircraft or vessel and for some destinations, particularly those with an unsettled political situation, there is no cover available.

How do I pay?

Payment should be by a cheque drawn on a UK bank or we accept both Visa and Mastercard credit cards. If you have closed your account, then payments in cash are acceptable. All personal and household effects shipments have to be paid for before the goods are actually shipped.